The Franklin Team Testimonials

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Her experience really shows when it comes to marketing the home.

Her hard work and positive energy go a long way!

Don Lowry

Shelley is truly a top notch realtor!

From getting the home in tip-top shape, to minor details, to expediting the listing agreement, she provided a friendly and professional experience from start to finish. Shelley is incredibly responsive and always willing to help. When we had questions or needed advice, she was there. I highly recommend Shelley Cooley!

Morgan Schweitzer

"Susanne went above and beyond her responsibilities to make selling and closing this home.

Could not have done it without her. "

M Daly

"Susanne is one of the best realtors in Houston she is very professional yet very personable and will meet or exceed all expectations.


R Lamba

“What I like most about jimmy jones is his market knowledge.

He also provides great advice and sees different ways a home’s potential can be maximized.”


Shelley was on top of every detail of our house sale.

We sold quickly, and everything went smoothly due to her experience. I’d recommend the Franklin team before any other realtor we’ve used in the past. Thanks Shelley!!!

Amy Camden

“I have known jimmy jones most of my life.

He is honest, caring and has a work ethic like no other in his profession. He is a born leader. Anyone would be blessed to have him represent them.”

J. Cisneros III

"Susanne was a pleasure to work with and she found us a great home quickly under challenging circumstances.

She found out what we were looking for and sent us a range of properties that fit our needs, and she communicated with us and the other realtors to move the process along for us. We were in a hotel after being flooded, and there was a limited supply of good rentals. Her communication and professionalism could not have been better. We were able to host Thanksgiving and Christmas for friends and family, and they were amazed what a great fit the house is for us. We highly recommend Suzanne as a realtor! "

C Barnett

“Jimmy explained that his license did not cover North Carolina, but rather than leave it at that, he worked hard contacting several NC Realtors until he found one to represent me.

Thanks again Jimmy!”

Q Nguyen

"Ed Dermody has been an exceptional agent and advocate for myself and my family.

He’s very knowledgeable and has gone above and beyond throughout our journey of selling our old house and buying our new one. I would recommend him without hesitation to others."

Anita B

"My fiancé and I cannot say enough good about our experience with buying a home for the first time with Tyler.

First off, he listened to us. He helped us find exactly what we were looking for in a home. Secondly, he knows the Katy area like the back of his hand. Finally, he was with us step by step in the buying process. I would highly recommend reaching out to him if you are I the market to buy or sell a home. Thank you, Tyler."

C Gill

“We couldn’t have asked for a better experience with The Franklin Team.

The photographer did such a great job that we doubted how we could be selling such a beautiful home. All advice given from our staging rep. was exactly what we needed to sell our home so quick. Our agent, Andrew, was very attentive and addressed any questions we had during this process. His knowledge of how loans work helped guide us in selecting the right offer from the various we received. He even went above and beyond to assist in anything he could with the purchase of our new home. The is one realty team I have and will continue to recommend with any hesitation to anyone… great job Franklin Team!!!”

Miguel R

"Lance is an expert in his field and displayed that knowledge time after time when my wife needed an explanation at different times during the process.

Lance was always available and just a phone call away even after hours. His quick response to emails and text messages helped us feel he cared and was interested in making sure we received a high degree of customer service. Our house was listed, and we went into contract 3 days later after only 3 showings. This is due to the quick allocation of resources Lance provided us with by scheduling a stager and advising us as to exactly what we needed to do to get the house ready for listing."

M Garret

"The Franklin Team did an excellent job getting our house sold quickly as well as finding us a short-term rental while we were building a new house!

Thank you, Brenda, for everything!!!"

C Tubbs

"Eric exceeded my expectations.

I find Eric to be proactive, responsive, patient, and cheerful. Additionally, Eric genuinely cares about his clients’ happiness. For example, after several days, I felt uncomfortable with a decision I had made about a property for which I had already paid earnest money. I was hesitant to let Eric know how I felt because of all the hard work and time he had invested into ensuring I was able to purchase the property. However, I let Eric know and he assured me that it was no problem to change my mind because if I was feeling that uncomfortable, the property was not the one for me. Eric continues to help me in the “post purchase” process (e.g., with referrals for movers, patio specialists, etc.) and I am happy to recommend him to others."

Tasha H

“Jimmy Jones is a rockstar real estate agent!

L Casillas

My wife and I are extremely thankful for Shelley!

She was recommended by a family friend and definitely made the process of buying a home for the first time a less stressful one. When we initially started looking for a home, we were not sure of the area we wanted to move. Upon narrowing down the areas of interest, she was prepared with information regarding homes to buy in those areas that fit our liking as well as provided insight on builder and loan information. If we had any questions regarding any part of the buying process, she was quick to reply and would even take the initiative to find the answer out herself if she did not know off hand. I would highly recommend Shelley and will definitely use her again for any future home selling/buying needs!

Michael Fuentes

“Sarah walked us through everything from start to finish.

She knows the market well. She encouraged us to be patient when the ideal scenario had not yet presented. We ended up selling our house bout $15-20k more than what other agents had advised us to even start as listing. She did a fantastic job at helping to keep the process as stress free as possible. The photography team was fabulous and took photos that really sold the house, and the staging professional has incredible advice and was able to word it in “gentle” terms. Overall, their team is great. I hope to be able to do business with them again in the future.”

Ursula M

“Knowledgable, personable, and patient.

I highly recommend Jimmy Jones for all your real estate needs.”


"Lance Bertolino is my go to for everything real estate; he has helped me find land, negotiate easements and get it at a great price!

He also was able to sell my home fast and at above asking price. I will continue to use him in the future."

Rene C

"Brenda Blach went above & beyond in her efforts & communication to help us find the right home.

She’s a great ambassador for the Franklin team & we recommend her for anyone buying or selling."

M Welch

Lance Bertolino was great to work with.

He was very knowledgeable and very easy to communicate with. He worked hard to make sure I got top dollar for my home and on the first day we listed we had FIVE offers! Lance made sure our home was reviewed by a home stager and pointed out things we needed to fix to make sure it was in great condition before listing. Having 5 offers was exciting, yet I had no idea what to do with them or who was the best offer, and Lance knew just what to look for when deciding who to choose. We chose right and had no problems moving forward with an offer and closing in a timely manner and we even had the option to close a few days early! He was definitely on the ball and I would recommend him and work with him in the future. Thanks again, Lance!!

Jennifer C

"Working with Ed Dermody of The Franklin Team on the sale of our home was truly wonderful.

Ed is super knowledgeable and very responsive to his clients (even outside counsel normal business hours). There wasn't a question I threw at Ed that he didn't have an immediate answer for. Ed closely follows the area market trends and as such, his thoughts and ideas were always on point. I highly recommend Ed for your real estate listing needs."

Jay J

“We listed our home with Andy Gleason from The Franklin Team and had a very good experience.

He was professional, honest, and always available to answer questions. And, working with the team was just as easy. They are all very responsive to clients’ needs. Andy and The Franklin Team are experts in the area market and our home sold for the price he told us it would. We would definitely recommend.”

Danna W

Shelley was awesome and exceeded all my expectations due to this being a first time home buyer.

She listened to what I wanted and needed and ensured that everything that I wanted in my first home was what I received! She was awesome and even listened and was there for me on my late night rants and panic attack’s! I recommend Shelley because she showed me professionalism, compassion and a friend! Thanks Shelley and for my next home I’ll be coming to you.

Ash Ash


..Thank you once again for your help in this home buying process. You certainly exceeded out expectations and we thank you! Will be sending anyone needing a realtor your way."


"Susanne is the best!

She has helped me from beginning to end. She helped me find a lot, recommended various builders, attended builder meetings, and then helped me sale my house 4 years later. She also has a world of patience with me! "

S McCain

"Eric was an all-around wonderful guy to work with!

He knew exactly what he was talking about and completed his side of the work very quickly. Very glad I had the opportunity to work with someone who had great knowledge in his field. I would recommend him to anyone looking for a home because Eric makes the process smooth and less stressful. He treated us very kindly as if we were family."

Dagmar C

"Susanne Pizzitola is who you want working for you whether you are buying or selling your home.

We have used Susanne while buying and selling property. She is honest, hardworking and does her job with utmost professionalism. Both experiences we had were excellent. We have recommended her to several coworkers and friends, and all have been just as impressed. "

K Nye

"The Franklin Team helped me to sell my house very Quickly!

!!. Tyler Knowles, my agent, is very knowledgeable and friendly. I like the fact that they have dedicated staff for handling various things like listing the house, taking the pictures, staging etc. and every person did a good job. They were very prompt in their responses and were very active in every stage of the process. Tyler is helping me to buy my new house Excellent!!!"

Carmen F

"I have bought and sold numerous homes but never has an agent been as awesome as Eric.

He communicates with you through the entire process. He gets you exactly what you need, and you definitely feel like you have someone on your side. He will now and forever have my endorsement and business. If you are buying/selling a home or just looking for a rental you this is your guy. Cannot stress enough how great he is to work with."

Leigh R

“My wife and I would like to express our appreciation to both you and your team for doing a great job handling all of the issues with selling and buying our homes.

We will be recommending your support to our friends and family in the future.”

Jerry G

Best Realtor ever!

Tim Hahn

“Jim’s an extremely hard worker and always keeps the client’s best interest in mind.

He goes the extra mile.”

A Chisolm

She did a great job selling our house and helping us with our new house always answered our calls and texts right away.

Michael Medved

"A really nice guy!

He helped me and my wife successfully buy houses and rent them out, two times! He is not only familiar with local market but also gave good price strategy when we were talking with counterparts. We do not live in Texas; however, Tyler provides good property management recommendation with good service and low cost. I trust him."


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